COACHING AGREEMENT

The following Coaching Agreement details the coaching guidelines and our respective responsibilities.

SESSIONS: Each session will be 60 minutes in length and conducted over Zoom conferencing. Please ensure that you are at your computer and in an environment that is distraction free.

In addition to scheduled sessions, you may receive one or more of the following: pre-work, homework exercises and/or assigned reading. Always optional but highly encouraged and in your best interest.

Please note, VIP Access Packages are to be completed within 3 months to ensure continuity and momentum of new material. Accelerator Packages are to be completed within 5 weeks.
1 month extension may be added in case of emergencies.

Maintenance Programs begin the month you start the package and ends on month 6 or 12 depending on the program. All calls are to be scheduled during the respective timeframes. 
 

E-MAIL: The purpose of this transformational coaching is to teach you the exact tools you need to self-coach through your specific situation. The growth not only occurs in session but in real life. My goal is to give you the exact tools you need to succeed in real life. With that said, clients are encouraged to email me for additional guidance and I am reachable at [email protected], and will respond within 24-48 hours Monday-Friday.
 

PAYMENT:  Fees are to be paid before the scheduled date of the first session and are non-refundable.

CONFIDENTIALITY: Unless otherwise required by law, I am committed to keeping confidential all contacts, information and records related to your coaching. From time to time, information may be shared for training or marketing purposes.  In such circumstances, the client’s name, along with any other identifying information, will always remain anonymous.
 

CANCELLATION POLICY: In fairness to other clients, in the event that you must cancel your scheduled coaching session within 24 hours, you forfeit your session. This strict cancellation policy is put in place out of your best interest. When we feel the need to cancel (excluding emergency situations), oftentimes this is when we need coaching THE MOST, and is where the biggest shifts & breakthroughs occur. This is about honoring your own commitment and showing up 100% for you and you alone. For the record, cancellations have never happened in my practice - to date.
 

REFERRALS: My clients are TOP NOTCH. The biggest compliment I can receive is when a current or previous client sends their family, friends, and colleagues to me for help. Because I take this very seriously, for every person who mentions your name upon working with me, you will receive a 30 minute complimentary Laser Focus Session. If you have a current package with me, your Laser Focus Session will be added into the package. Simply share this link with them or ask your contact to mention your name.
 

YOUR RESPONSIBILITY:
 

• I am fully responsible for the decisions and actions I take with regard to my life and affairs.
• I understand that coaching is not advice-giving, psychotherapy, medical advice, or counseling. I agree to seek these or other professional services if needed.
• I shall not hold Susan Choi liable for any actions I take during or after this coaching relationship.
• I understand that Susan makes no guarantees or warranties, express or implied, about any results to be achieved as results are a reflection of individual effort and action, and I take full responsibility of my own actions and behavior.
• By continuing coaching, I acknowledge that I have had the opportunity to review this Coaching Agreement, that I understand its contents, and I agree to abide by it.
   

I am honored to have you as a client, and I look forward to working with you!